Chase is one of the largest banks in the country and they’re a great choice for small businesses. They have great customer service, a mobile app and plenty of physical branches across the country.
Whether you’re a sole proprietor, an LLC or a corporation, you can open a business bank account online with Chase. You can also speak to a banker in person at a branch or ATM.
Client Relationship Manager
The Client Relationship Manager at Chase business banker is responsible for identifying, building, and maintaining strong banking relationships with clients. They also work to ensure that the business clients have the resources they need to succeed and achieve their goals.
The pay for a Business Banking Relationship Manager varies greatly, depending on the location, skill level, and years of experience. The highest-paid business banking relationship managers earn an annual salary of $143,000, while the lowest-paid earn an average of $75,500.
In addition to a competitive salary, there are a number of benefits offered to those who work for the business banking department at Chase, including medical and dental insurance, health benefits, flexible scheduling, paid time off, and 401(k) plans. Additionally, the client relationship manager is given extensive support with a variety of tools and technology that allow them to provide exceptional service to their clients.
The business banking department provides a full range of services to business clients, from deposit and cash management to credit opportunities. The Client Relationship Manager builds relationships with business clients to ensure that they are satisfied with their experience and recommends additional solutions when necessary.
Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to their financial needs and circumstances. Use expert knowledge of business, finance, banking, credit, and risk management to identify, recommend and promote products and solutions that best serve the client while still working within risk parameters that protect the bank.
Build collaborative internal and external relationships to offer the best client advice and service. Develop new and deepen existing client relationships to position Chase as the primary bank for business clients.
Manage a portfolio of 70 – 90 business clients with annual revenue of $1 – $5 million for your assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects. Regularly review processes and strategies with your manager, making adjustments as needed to meet client and business needs.
Business Relationship Manager (BRM)
As a business banker, you’re responsible for developing and managing relationships with business clients to help them manage cash flow and grow their businesses. Your responsibilities include working with clients to develop financial plans and referring them to specialized services in Chase’s banking department.
You also provide product and service support to your team of business bankers, working with them to improve client satisfaction. Your duties include assisting them with loan origination, deposit, and treasury management products.
Work with business clients to identify and develop financing solutions that are designed to meet their specific needs. You’re also responsible for promoting these solutions to clients and ensuring they know about them.
Depending on your position, you may have to deal with customers in person or over the phone. You’ll need to have excellent communication skills to ensure that you can explain the products and services that you’re selling and make sure that your clients understand them fully.
Build business banking relationships with customers by leveraging a strong understanding of business, finance, credit, and risk management to recommend and promote products that are most effective for them while still working within sound risk parameters. You’ll also help clients establish and maintain healthy, long-term business banking relationships with Chase.
Prospect and acquire new business for Chase by conducting in-person and virtual calls to develop a comprehensive understanding of the needs and interests of clients, prospects, and centers of influence (COIs) at their places of business; building long-term relationships with them through ongoing communications.
Collaborate with other BRMs and branches to assist in business development, marketing, and acquiring new business by utilizing referral networks and centers of influence. You’ll also be responsible for analyzing product and service growth opportunities and evaluating the profitability of a GNP portfolio.
Business Banking Relationship Manager (BRM)
A Business Banking Relationship Manager (BRM) is responsible for delivering outstanding client experience across the bank. They help their business clients understand their financial needs and provide solutions that best suit their individual circumstances. They have extensive knowledge of finance, banking, credit, and risk management.
They develop business strategies focused on bringing new clients to Chase and cultivating long-term relationships with existing ones. They build collaborative relationships with partners throughout the bank, including Wealth Management, Home Lending, and Branch Teams, to connect their clients with specialists who can help them reach their financial goals.
BRMs at Chase often come from a variety of roles, ranging from technology to marketing to HR. They are able to connect people, strategy, and technology in ways that empower them to drive the organization toward a higher level of success.
Ideally, they are also a key contributor to the overall culture of the company and help drive it toward one of trust, authenticity, and purpose. In the role, they are also expected to have a strong understanding of the bank’s culture and what it means for their clients.
The BRM is a crucial part of the Chase team because they work directly with business owners in local communities. They help them manage cash flow today and secure the financing they need to grow tomorrow.